Make Texting Work for Your Business
In a world where competition is fierce, communication is key. See how business texting can help unlock hidden potential now.
You’ve heard it before—texting is quick, convenient and easy… for customers. But what about for brands? Turns out, the benefits go both ways. Businesses can improve sales and support, increase responsiveness and revenue, and lower operational costs by adding texting as a communications channel.
Gain a competitive advantage and make your company as accessible as possible. Here, you’ll find everything you need to know about adding texting to your business—from research to case studies, how-to guides and more.
What consumers want
Consumers want to text, and they want to text your business. The numbers don’t lie:
of consumers would like the ability to text a business
of consumers wished more businesses texted them
are frustrated when they can’t reply to business texts
Day in and day out, small businesses have plenty of priorities and challenges to juggle – managing schedules, arranging shipments and more. Why should figuring out how to deliver superior customer service be one of these? From maximizing user experience to increasing efficiency to reducing operating costs, the National Cash Register Corporation (NCR) has experienced firsthand how businesses and their customers benefit from text enabling a Toll-Free Number. See how business texting helped NCR Silver – NCR's proprietary cloud-based, point-of-sale system – take the guesswork out of boosting customer satisfaction now:
New Research at Your Fingertips
Texting is a proven tool in today’s competitive business world—can you afford to get left behind? Consider this: Companies with texting see an average of 10% growth year-over-year. Plus, 41% noticed an increase in sales and 49% reported improved customer CX. See how business texting can help your organization deliver a better customer experience and increased bottom line.
Text Enable Your Toll-Free Number
Find the right Service Registrar to put your business on the path to texting.